• Minimum Age: 18 yrs
  • Duration: 200 hrs
  • Intake Dates: Open Enrolment
  • Fees: Please see our fees page: www.scbm.org.uk/fees

Managing Service Delivery in Health and Social Care

The aim of this workshop is to provide learners with a thorough understanding of service delivery, including the quality measurement and management of service delivery as it applies to health and social care contexts.

Workshop Objectives

  • Understand the principles of service delivery in the health and social care sector.
  • Understand the principles of quality management in the service delivery of health and social care.
  • Understand the principle of continual improvement for service delivery in health and social care.